Notifications
Back
Notice

Updates and news Public Institution Satisfaction Survey: Genisori's Impact on Consultation Efficiency

유위컴
Notice
Views 56


SURVEY RESULT 2025
Public Institution Satisfaction Survey Results
Improvements in Consultation Efficiency
To objectively assess how Genisori performs in real-world settings, we surveyed and measured both institution staff and users (elderly individuals aged 65+) at public institutions that have adopted the device.
Survey Period: Jan 2024 – Dec 2024 (1 year) Method: Phone Interviews · On-Site Screening
147
Public Institution Staff Surveyed
366
Users Surveyed (Aged 65+)
01
Staff Satisfaction
112 of 131 respondents said they were satisfied or very satisfied — confirming a better counseling experience
85%
Positive Response
02
User Satisfaction
50% positive response — actual satisfaction exceeded the target
+16.8%
Above Target
03
Shorter Consultation Times
Most consultations now wrap up in 10–30 minutes — a major gain in efficiency
About 1 hour
↓
30.4 min
Cut in Half
04
Clearer Communication
Staff can be heard clearly without raising their voice — less strain from talking
59.6 dB
↓
53.1 dB
10.4% Decrease
05
Fewer Repeat Explanations
Reached the target of 1–2 times — less fatigue during consultations
2–3 times
↓
1.95 times
Target Reached
Genisori has delivered measurable improvements
to consultation workflows at public institutions
Shorter Consultations Fewer Repeat Explanations Higher Service Satisfaction
Contact Us About Adoption (Email)
Or email us directly at: info@uwicom.com
We're getting ready for CES 2026!
List New post